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Policies and ordering information
Payment may be made by PayPal (to firstname.lastname@example.org), check, money order, MasterCard, Visa or Discover. Please contact me to arrange details. (All payments must be in US dollars.)
SROriginals, 2925 Seymour, Dallas, TX 75229
Shipping and Handling
Each piece of my jewelry is hand-crafted, and may take some time to create.
Please allow at least 3 weeks. I
will ship your order as soon as it is ready, or at a later date if you so
desire. For special orders, I will let you know an approximate ship date, and
will confirm shipping when the order is ready for you..
Orders over $100 ship for free
Orders shipped to Texas or Arkansas addresses will include sales tax.
I am happy to gift wrap your purchase. If this is for a special occasion, and you would like a handmade gift card with your special message, please let me know the occasion and something special (favorite color, etc.) to include. Also let me know the date it needs to arrive, and I will do my best to get it there on time. There is no additional charge for this service at this time.
Please contact me with as much information as possible when ordering, so I can create exactly what you want. As an example you might specify "a 16 inch necklace of garnets with pearl accents and a silver toggle clasp" or "a bracelet like the bramble bracelets in copper with green glass beads to fit a small woman's wrist". Or if you saw me at a show and are interested in something you saw there, please mention the show and describe what you were looking at. You might ask me to match something else (a special fabric swatch, maybe), or you might want to order a set, such as a necklace and matching earrings. For special orders, the more information you provide when requesting your special item, the better I can create a piece uniquely yours. A 50% deposit of the estimated total is required to start the order. Deposit will be refunded if the order is not completed or is not satisfactory.
How should I contact you? Please provide
Should I ship this to a different address? I need
And let me know how you wish to pay, so I can make the necessary arrangements.
Thanks very much for your order! I will reply to you in a few days. If you don't hear from me, please contact me again - sometimes messages get lost!
I aim for complete customer satisfaction. If you are not completely happy with
your purchase, I want to hear about it. Let me know if something is wrong and
I will do what I can to make it right.
email@example.com - 214-546-3749